Construction Quality Australia Ltd (“CQA”, “we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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This Privacy Policy explains how we collect, use, store and disclose personal information.

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What Information We Collect

We may collect personal information including:

• Full name

• Company name and position

• Contact details (email, phone number, postal address)

• Membership information

• Payment and billing details

• Event registration details

• Information submitted through contact forms

• Newsletter subscription details

• Website usage data (via cookies and analytics tools)

We only collect information that is reasonably necessary for our functions and activities.

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How We Collect Information

We collect personal information when you:

• Apply for membership

• Register for events or webinars

• Submit a job listing

• Subscribe to our newsletter

• Download research or resources

• Contact us via our website

• Engage with us via LinkedIn or other platforms

We may also collect limited technical information automatically through website analytics tools.

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Why We Collect Information

We collect and use personal information to:

• Process membership applications

• Manage member accounts

• Provide access to member-only resources

• Administer events and webinars

• Process payments

• Share newsletters and industry updates

• Respond to enquiries

• Improve our website and services

• Promote CQA initiatives, events and publications

We do not sell personal information to third parties.

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Disclosure of Personal Information

We may disclose personal information to:

• Payment processing providers

• Website hosting and IT service providers

• Event platforms (e.g. webinar software)

• Professional advisers (e.g. accountants, auditors)

• Government authorities where required by law

Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure appropriate privacy safeguards are in place.

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Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This includes:

• Secure website hosting

• Password-protected member areas

• Restricted access to administrative systems

However, no method of electronic transmission or storage is completely secure.

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Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate or outdated. To make a request, please contact us.

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Marketing Communications

If you subscribe to our newsletter or updates, we may send you information about:

• Industry news

• Research publications

• Events and webinars

• Membership updates

You may unsubscribe at any time using the link provided in our emails.

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Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Understand website traffic

• Improve user experience

• Monitor content performance

You can disable cookies in your browser settings.

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Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

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Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Construction Quality Australia Ltd
Email: info@cqa.org.au